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Returns and Exchange

Items must be sent back to GRACIANO BOUTIQUE within 7 days of the customer having received the package. Eligible items will only be accepted for store credit. Absolutely no refunds will be given. Defective items must be reported within 2 days of package arrival, if not reported within that time frame, we will not issue credit. If you have received an incorrect item, please contact us within 24 hours of receiving your package. 
Unfortunately, we cannot accept any item for return that is not in original, new condition or damaged due to:
    •   Soiling or staining 
   •   Wear and tear (worn, ripping, tearing, snagging)
    •   Scent (perfume, body odor, deorderant

At Graciano Boutique, we’re constantly bringing in new merchandise, but in limited quantities. We do not perform exchanges on any merchandise. If you would like to return an item, please follow normal return procedures to send the merchandise back to our address. We will issue you a store credit once we've received your return. That way, you may use the credit towards the correct item/size or for another item. Store credits do not expire.

**Please Note: All original shipping fees are non-refundable. Return shipping costs are the customer's responsibility.